You can change your password by hovering your
Don’t worry; you can reset your password by clicking the forgot password link on the
We’re sad to see you go, but if you would like to delete your account, please contact us.
Your photos are also deleted once your account is deleted, so please make sure you have your photos saved elsewhere.
Yes, if you hover your
You can unsubscribe from our mailing list by clicking unsubscribe on any email marketing we have sent you. Please note you will still receive order confirmation and dispatch emails.
Of course – if you go to your previous orders, you will see all your orders. To re-order simply click the “re-order” button. We look forward to receiving your order!
So we can get your order out to you as soon as possible, once your order is placed the file is automatically submitted to print. If we haven’t printed your items we are happy to change the order,
You can see the status of your order by logging
Orders are dispatched
We use APC next day couriers.
Your item will be delivered before
To ensure the safety of your product, our couriers require a signature upon delivery unless you have stated otherwise in the checkout process.
To keep things simple, we have just one delivery charge no matter how much you order. This delivery charge is £6.
Don’t worry; our courier will have posted a card when they tried to deliver. You can call the number on the card to re-arrange delivery.
We can accept files in jpeg, png and pdf. For best quality please use
Optimum resolution for print is 300dpi, but we recommend a resolution of at least 180dpi. When you are creating your product a little warning icon will show up if your images aren't a high enough resolution for printing. If you choose to proceed with a
You can upload your images when you are creating your product. Simply select the gallery tab on the left of the screen and add it to your files. You can also add photos by clicking on “my photos” and following the upload instructions.
If you have lots of images you can select “Auto Fill” when creating your product. This will automatically place your photos into the product. You can then change photos around.
If you have a discount code you can pop this in when you go to checkout.
Make sure you follow us on Facebook, Instagram and Twitter where we post updates, special offers, competitions and discount codes. We also promote any offers on your newsletter, so make sure you're signed up to stay up to date.
Once you have chosen your
If you want to switch the layouts around, you can click the layouts tab on the left and drag your chosen layout onto the page.
If you add your product to your basket, this will save all the work you have done. To get back to the product, click on the “Basket” at the top right and click on the “Edit” button next to the product to go back into your product.
To ensure your order gets out to you as soon as possible, all orders are automatically submitted to print as soon as the order is placed. We do not check the files for spelling or image quality. If there is an issue with image quality this will be flagged up with a warning when creating your product.